Woman walking her bike out of an elevator

Sustainability & Responsibility

Connections create a better world

For more than 170 years, Otis has helped transform cities, shape skylines and change how people live and work. We connect people to one another and the places they need to go – we bring the world together. As we look to the future, we leverage our Environmental, Social & Governance (ESG) strategy to advance our business objectives, measuring progress in four key ESG areas, or pillars.

These pillars are linked to our Absolutes of Safety, Ethics and Quality and our business strategy. Together, they deliver value for the stakeholders who depend on us.

Health & Safety

We are in the life-safety business. We prioritize the health and safety of our colleagues, contractors and our passengers through the equipment and materials we use and the practices that guide us every day.

Environment & Impact

We are taking a holistic approach to managing our environmental footprint, including ambitious goals to reduce energy consumption, emissions and waste across our facilities and our fleet.

We continue to develop efficient, sustainable products that reduce customer costs and environmental impact.

People & Communities

We are fostering a culture that embraces many voices and points of view, and we support our people with training and professional development – essential elements to ensure we attract and retain the best talent on the market. We engage the communities around us by supporting initiatives that make a tangible difference – and spark passion in the next generation of Otis colleagues.

Governance & Accountability

We uphold high standards of governance, ethics and integrity to ensure accountability. This includes how we operate our business, what we expect of our suppliers and partners, how we communicate with our customers and passengers, and how we compete in the marketplace.